Cut the admin.
Manage your portfolio

Syndicly helps property managers stay on top of every building by automating day-to-day communications with the right context from the tools they already use.

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Incoming request Email
CD
Claire Dubois Co-owner identified
Les Tilleuls Residence · Ixelles Water damage Urgent

"Hello, there has been a water leak in the third-floor hallway ceiling since this morning. This is the second time this month. Could you send someone quickly?"

Context found
Incident #142: roof infiltrationOpen · reported Aug 12
3 previous threadsSame leak · March 2026
AGM minutes 2025: roof renovationDocument found
Marchal RoofingRoofer · active contract
Prepared action SYNDICLY AI
REPLY Dear Mrs Dubois,
Thank you for reporting this. The infiltration is linked to the roof incident we are already tracking (#142). We are following up with the roofer today and will come back to you before Friday…
Reply drafted for Mrs Dubois
Incident #142 update ready for your property software
You review and send. You can step in at any time.
Sender & building identified
Context already found
Reply & update prepared
The problem

Your managers spend too much time figuring out what to do next.

Inbox47
Missed call from Mrs PeetersHerrmann Residence · 11:42
Property software
Search: "Tilleuls"
238 results…
Sofia, 14:03"Do you know who handles the Tilleuls elevator file?"
Where is the elevator contract?Shared drive · 6 folders deep

Constant interruptions

Emails, calls and messages dictate the working day.

Scattered information

Every request means searching through emails, documents, existing tools and colleagues.

Fragile knowledge

When someone is unavailable or leaves, years of building knowledge can disappear with them.

From the field

This is what property managers tell us.

40%

of a manager's working time goes on administration, not property management

"My managers have become email answering machines."

Founder · 274 buildings, 25 staff, Brussels
300

emails a day into a four-person office

"I answer 300 emails a day. It is genuinely insane."

Managing partner · 80 buildings, 2,500 units, Brussels
25%

of that volume is noise: requests outside the manager's remit

"They think we are their father, their brother, their assistant, their accountant."

Property manager & IPI trainer · 20 years in the job

According to our study, 87% of the property managers surveyed are contacted several times a week about problems occurring in the private parts of a building, matters outside their remit. A loss of time and energy for the manager, on top of the incomprehension and resentment it creates with the co-owner.

Sandrine Galet Vice-president of the IPI (2021–2025), estate agent and property manager

IPI study, March 2022, circulated to approximately 20,000 people (property managers, brokers, letting agents, staff of management offices and real-estate students). Translated from French.

How it works

From request to action.

01

Understand

Who is asking? About which building? What do they need? How urgent is it?

02

Contextualise

Relevant history, documents, incidents, contacts and building knowledge.

03

Prepare action

A reply, a document, an escalation, a supplier follow-up or the next operational step.

Syndicly prepares the work. Your team stays in control.

Before / after

Less investigation. More decisions.

Today
01 Request arrives Inbox
02 Identify the owner Inbox
03 Find the building Software
04 Search the records Software
05 Check previous incidents Software
06 Find the document Drive
07 Ask a colleague Teams
08 Decide what to do You
09 Write the reply Inbox
10 Update the records Software

10 manual steps. Minutes to hours of work.

With Syndicly
Request arrives
Understand & prepare
Manager reviews
Done

One review. Ready in seconds

Your existing setup

Works with the tools you already use.

Requests come in
Email / Outlook
WhatsApp
Phone
Shared mailbox
Syndicly
Understand Contextualise Prepare action
reads and writes back
Your property software Documents Building history
Reply Task Follow-up Record update

Prepared by Syndicly, sent or confirmed by your team

Your software stays. Your inbox stays. Your way of working stays.

What you gain

The same team, on the work that actually needs them.

Up to 50% less operational overhead

Less time spent triaging, searching, chasing and rewriting.

Minutes → seconds to get the full context

No searching through emails, documents and tools.

Bigger portfolio with the same headcount

Give each manager more capacity without adding the same amount of admin.

Questions

Do I have to replace my property-management software?

No. Syndicly connects to the emails, documents and property-management software your team already uses.

How is Syndicly different from ChatGPT or Copilot?

ChatGPT can help you write a reply. Syndicly understands which building, owner, history, documents and open issues are behind the request, then uses that context to prepare what should happen next.

Does Syndicly send messages automatically?

Not by default. Syndicly prepares the reply and the next action, but your team stays in control. A manager can review, edit or approve it before anything is sent.

What happens when Syndicly does not know?

It does not guess. Syndicly shows what information is missing and flags the request for review, so your team can decide what to do next.

Security & control
GDPR by design Personal data minimised, retention and erasure handled.
EU hosting Processing and storage inside the EU.
Human control Nothing leaves your office without a manager confirming it.
Traceability Every prepared action shows the records it was based on.

See Syndicly on your own workflow.

Tell us how your team works today and where most of your time goes. We'll show you how Syndicly could fit into it.